/50:27
Service business growth almost always gets planned the same way: more leads, more people, more hours. Ask the same owner how long the first million took, and the answer is usually five to ten …
Open Briefing/40:52
Service business growth built on referrals should be the most predictable kind. For most founders between $1M and $10M, it is the least. Three referrals arrive in March, none until July, and the channel …
Open Briefing/51:45
The founder bottleneck is the hidden tax on a growing service business. Every decision routes back through the owner, and the company gets more fragile the bigger it gets. From the outside it looks …
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