/55:15
Service business growth often stalls when a founder adds a second offer. Three service lines at $300,000 each look like a million-dollar business. In practice, it is three jobs, with one line paying for …
Listen Now/56:55
The founder bottleneck in sales shows up the same way in most service businesses. You hire a salesperson, hand over a few accounts, watch the pipeline go flat, and take the deals back.Mark Gordon …
Listen Now/55:33
The founder bottleneck rarely looks like a bottleneck from the inside. The team is in place, the roles are on paper, the project board is full of red, and every decision still lands on …
Listen Now/54:35
The founder bottleneck rarely looks like a bottleneck from the inside. It looks like a hiring problem. Payroll is up, two new people came on this year, and the calendar is worse than it …
Listen Now/53:24
The founder bottleneck is the point where a growing service business stops being able to run a full week without its owner. Most owners read it as a time problem. They clear the calendar, …
Listen Now/1:11:37
The growth ceiling on an AI investment is usually set before anyone opens the tool. A company buys licenses for the whole team, the bill becomes predictable, and six months later nobody can name …
Listen Now/54:16
The founder bottleneck rarely looks like a bottleneck from the inside. It looks like a founder who is good at everything, responding all day, wondering why growth has stopped. So the fix they reach …
Listen Now/56:17
Service business growth has a failure mode that looks nothing like failure. The work is good, clients stay, and the pipeline still runs on whoever happens to know you. Meanwhile a competitor with a …
Listen Now/52:16
The founder bottleneck rarely announces itself as a leadership problem. It shows up as workload, so owners hire for workload, and six months later the payroll is bigger while the owner is still holding …
Listen Now/50:27
Service business growth almost always gets planned the same way: more leads, more people, more hours. Ask the same owner how long the first million took, and the answer is usually five to ten …
Listen Now/51:26
Service business growth usually stalls for a reason no owner can see from inside the business: a buyer comparing them to three competitors cannot tell the difference. Hiring another person, spending more on marketing, …
Listen Now/40:52
Service business growth built on referrals should be the most predictable kind. For most founders between $1M and $10M, it is the least. Three referrals arrive in March, none until July, and the channel …
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